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Discovering the smell of gas in your surroundings can be a cause for concern, as it indicates a potential gas leak that could lead to hazardous situations. If you’re a resident of the bustling city of New York, it’s crucial to know how to handle such situations promptly and effectively. In this blog, we’ll cover what steps to take if you smell gas in NYC, who to call, and important information about potential costs.

1. Identifying the Scent of Gas

Natural gas is odorless, but utility companies add a distinctive odorant called mercaptan to help people detect leaks more easily. If you suddenly notice a strong, sulfur-like smell of rotten eggs or a “skunk-like” odor in your home, business, or anywhere else, it’s essential to take immediate action.

2. Immediate Actions to Take

When you smell gas in NYC, your safety and the safety of those around you should be your top priority. Here’s what you should do:

Evacuate: If you’re indoors, leave the building immediately. Do not use any electronic devices, including cell phones, as these can create sparks that may ignite the gas.

Avoid Open Flames: Do not light matches, candles, or cigarettes, and avoid turning on any electrical appliances, including light switches. Any spark or flame can be extremely dangerous in the presence of a gas leak.

Don’t Touch Electrical Devices: Avoid touching any electrical switches, outlets, or appliances, as these could also generate sparks.

Leave Doors Open: As you exit the building, leave doors and windows open to help ventilate and disperse the gas.

Alert Others: If you’re in a multi-unit building, make sure to warn your neighbors about the potential gas leak so they can evacuate as well.

Do Not Use Phones: Avoid using any phones, including landlines and cell phones, within the vicinity of the gas leak. Phones can create sparks that may trigger an explosion.

3. Who to Call for a Gas Leak in NYC

As soon as you are safely outside and away from the source of the gas leak, you should immediately contact the appropriate authorities:

Call 911: If you suspect a gas leak and there is a potential danger of fire, explosion, or harm to people, dial 911. Emergency responders will dispatch firefighters and other appropriate personnel to address the situation.

Con Edison: For non-emergency gas leaks, you should contact Con Edison’s emergency hotline at 1-800-75-CONED (1-800-752-6633). They will send a technician to investigate and address the issue.

4. Dealing with Costs

One common concern is whether you will be responsible for any costs associated with addressing a gas leak. In general, the responsibility for covering costs can vary based on factors such as the location of the leak and the cause of the leak:

Utility Company Responsibility: In many cases, the utility company (such as Con Edison) is responsible for addressing gas leaks that occur before the gas meter. This includes gas leaks in the service lines leading to your property.

Property Owner Responsibility: Property owners are typically responsible for addressing gas leaks that occur after the gas meter, which includes the piping and appliances within your property. This is why it’s important to have gas appliances and piping regularly inspected and maintained to prevent leaks.

Renter Responsibility: If you are a renter, you should immediately notify your landlord about the gas leak. Landlords are responsible for maintaining safe living conditions, and they should coordinate with the utility company to address the issue.


Smelling gas in NYC can be alarming, but knowing how to respond can make a significant difference in ensuring your safety and the safety of those around you. Remember, quick action is essential: evacuate the area, avoid flames and sparks, and contact the appropriate authorities immediately. By staying informed about who to call and understanding potential cost responsibilities, you can better navigate these situations and contribute to a safer environment for yourself and your community.